Here are just a few of the many qualities that set Temporary Accommodations apart.
- We Care
Temporary Accommodations' compassionate staff knows we are doing more than just our job. We understand the unique concerns of the insurance industry better than anyone and we know the stress a policyholder is under. We go out of our way to ensure the process is as smooth as possible for everyone involved. We have a very active philanthropy committee that supports not only local charities; but also develops personalized touches for your policyholders. We call it TA CARES.
- Our Service is Exceptional
The dedication of our staff to be the best in customer servcie has earned us a top reputation with a 98.3% customer satisfaction rating.
- We Only Hire the Best
Our housing coordinators must fit a caring detail oriented personnel profile and are trained in stress management so that we can provide superior service to your policyholders and employees under difficult situations.
- Our Guarantee – 24/7/365
We stand by the policyholder through the entire process, handling all issues related to their stay, with true 24/7/365 coverage direct to a live person, not a machine or answering service. Your expert Housing Coordinator is always available, even in off-hours. Weekends are covered by managers with full decision-making authority.
- When Hours Matter
Policyholders are contacted within one hour of the adjuster’s call to us. We locate similar housing in their area, often ready to be viewed within 24 hours.
- Keep Policyholders Close To Home
We offer the most choice of housing within five miles of the policyholder’s home, close to schools and familiar surroundings. We work to find the temporary housing solution that is most similar to the policyholder’s own home.
- The Most Choices
At Temporary Accommodations, we have no self-serving housing inventory to fill. We do, however, have the most choices in temporary housing—from apartments and houses to mobile homes and trailers. Plus, we put hotel stays on our own credit card to lessen the disruption and to get immediate help to the displaced homeowner.
- We Think Of Everything
Not only do we negotiate leases, we also manage furniture and housewares delivery, as well as handle all maintenance issues during the policyholder’s stay.
- Multilingual Staff
We have Spanish, Vietnamese and Madarin-speaking staff members and can translate up to 175 different languages.
- Exclusive Services
We offer an exclusive Elite Adjuster™ program for insurance adjusters. This program is the ultimate in fast, easy and personalized service. And to protect the policyholder's confidential information, we provide our exclusive STAND GUARD™ Security Program. We also offer a customized service program for insurance companies, TA/CSP™, harnessing our proven ALE management and control in a way that's even more efficient, effective and profitable.
Temporary Accommodations has earned an unprecedented 98.3% satisfaction rating from policyholders. How can we make a difference for you? Contact us today and find out how. ˆ back to top |